Annaëlle Rignault

Annaëlle Rignault


Today we honoring Annaëlle Rignault a third-year Bachelor IBBA student who is currently completing his end-of-year internship at the the Mandarin Oriental Kuala Lumpur !

“I’m at the Mandarin Oriental Kuala Lumpur as a Management Trainee. It’s a rotating internship that has enabled me to work in several departments: Operator, Reservations, Guest Relations, Reception, Concierge and Club Lounge.

I took part in a 3-day training session with the new recruits, where we discovered the hotel and its facilities, as well as the Mandarin Oriental signature. I was also lucky enough to have lunch with

the Learning & Development Manager as soon as I arrived. Integration with my colleagues also went very well, since as soon as I arrived, the operators and reservations teams invited me to dine with them.”

I’m currently a Concierge. I’m in charge of informing our customers about the city’s tourist attractions and hotel events, booking all types of transport, receiving emails and answering all other queries and requests from our customers.”