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General information

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Campus

Ferrieres' Ecosystem

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Programme Length

6 months

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Starting Date

05/10/2021

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Level

beginner

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Language

French / English

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Tuition fees

9 500 €

Description:

The housekeeping course allows the student to gain practical and theoretical knowledge. He will be instructed to maintain guest rooms neat and orderly and to work closely with all associated departments, with the aim of making the guest feel at home.

Objective:

  • Perform the appropriate gestures and develop behavioral skills (skill set, intrapersonal and interpersonal skills)
  • Define roles and positions in the housekeeping division
  • Determine daily work schedules according to the estimated workload
  • Learn the different preparation procedures of rooms and beds
  • Maintain cleanliness and orderliness in rooms as per standard procedures
  • Establish bathrooms cleaning procedures and appropriate use of detergents
  • Organize and manage procedures for VIP guests in the rooms
  • Learn to be disciplined and coordinate with a disciplined team
  • Manage special requests (Packing or ironing…)
  • Develop professional credibility and efficiency (professional hospitality behavior, professional practices of excellence, professional visits, PAP Diversified Ecosystem, operational internship)
  • Organise and plan the maintenance of work areas
  • Perform work in an ergonomic manner and respect the initial design of facilities 

Pedagogic method:

  • Learn
  • Understand
  • Practice
  • Assess
  • Control

Admissions Requirements

This certificate course is open to 18-year-old applicants and above wishing to further their experience and expand their skill set, or those shifting to another area of expertise and who do not have a standard academic background. If you wish to apply for this programme, kindly create an online profile, upload your CV, cover letter, and a copy of your ID card. An interview with our academic board will be scheduled after we process your file.

Cost: 9500 euros + fees related to certification options in French and English.

Career prospects

Room Housekeeper in a luxury institution.

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To learn more about our short programs, please download the brochure

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