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Front Office Certificate programme

Front Office certificate vocational courses

Next intake: September 2020

Front Office Manager

6 Months

The programme is designed to develop Front Office skills within the Ferrières ecosystem comprised of 4 restaurants, one hotel, a catering division and diverse reception areas. The course combines classroom learning and hands-on practice in alternate format as PAP, followed by an 8-week internship. Completion of examinations, the PAP and internships are mandatory before obtaining the certificate. This programme is delivered in French and translated simultaneously in English.

Presentation


Course structure


The Front Office Manager student who graduates successfully will have developed the following abilities:
  •    Understand the culture inherent to the hotel and restaurant sector particularly in the high-end segment.
  •    Succeed in interacting with the different players of the corporate world.
  •    Master the fundamental practices of the targeted professions.
  •    Be able to follow advanced managerial courses of higher level.
  •    Acquire the grounding to progress successfully in the industry’s enterprises, particularly in the high-end segment.
  •    Professional proficiency
  •    Sales communication techniques
  •    Technical expertise
  •    Professional path
Practical knowledge in a real-world context via the Programme for an Accelerated Professionalisation PAP, as part of the students' immersion in our on-site operational restaurants and hotels, putting into practice their instructional material.

9 500 €

Expenses of the certification options in French and English

Front Office Manager

6 Months

The programme is designed to develop Front Office skills within the Ferrières ecosystem comprised of 4 restaurants, one hotel, a catering division and diverse reception areas. The course combines classroom learning and hands-on practice in alternate format as PAP, followed by an 8-week internship. Completion of examinations, the PAP and internships are mandatory before obtaining the certificate. This programme is delivered in French and translated simultaneously in English.
The Front Office Manager student who graduates successfully will have developed the following abilities:
  •    Understand the culture inherent to the hotel and restaurant sector particularly in the high-end segment.
  •    Succeed in interacting with the different players of the corporate world.
  •    Master the fundamental practices of the targeted professions.
  •    Be able to follow advanced managerial courses of higher level.
  •   

Housekeeper

6 months

The programme is designed to develop Housekeeping skills within the Ferrières ecosystem comprised of 4 restaurants, one hotel, a catering division and diverse reception areas. The course combines classroom learning and hands-on practice in alternate format as PAP, followed by an 8-week internship. The qualification is awarded after completion of examinations, PAP practice and internship. The course is taught in French with simultaneous translation in English.

Presentation


Course structure


The Housekeeper student who graduates successfully will have developed the following abilities:
  •    Understand the culture inherent to the hotel and restaurant sector.
  •    Acquire the grounding to progress successfully in the industry’s enterprises, particularly in the high-end segment.
  •    Succeed in interacting with the different players of the corporate world.
  •    Master the fundamental practices of the targeted professions.
  •    Master the fundamental practices of the targeted professions.
  •    Professional proficiency
  •    Sales communication techniques
  •    Technical expertise
  •    Professional path
Practical knowledge in a real-world context via the Programme for an Accelerated Professionalisation PAP, as part of the students' immersion in our on-site operational restaurants and hotels, putting into practice their instructional material.

9 500 €

Expenses of the certification options in French and English

Housekeeper

6 months

The programme is designed to develop Housekeeping skills within the Ferrières ecosystem comprised of 4 restaurants, one hotel, a catering division and diverse reception areas. The course combines classroom learning and hands-on practice in alternate format as PAP, followed by an 8-week internship. The qualification is awarded after completion of examinations, PAP practice and internship. The course is taught in French with simultaneous translation in English.
The Housekeeper student who graduates successfully will have developed the following abilities:
  •    Understand the culture inherent to the hotel and restaurant sector.
  •    Acquire the grounding to progress successfully in the industry’s enterprises, particularly in the high-end segment.
  •    Succeed in interacting with the different players of the corporate world.
  •    Master the fundamental practices of the targeted professions.
  •    Master the fundamental practices of the targeted professions.

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